Privacy policy

We keep this simple: we collect what we need to design, make and ship your shirts, and nothing we don't.

What we collect

Your email address and basic profile from the sign-in method you choose. The team details you enter: names or nicknames, fit, sizes and the descriptions you write. For orders, your shipping address. Payments are handled by our payment processor; we never see or store your full card number.

How we use it

To save your teams, generate design ideas, print and ship orders, and email you about your account and orders. Team details are sent to our AI providers only to generate your designs. Your order details are shared with our print and shipping partners only to fulfill your order.

What we don't do

We don't sell your personal information, and we don't use your team details to advertise to you.

Keeping and deleting data

You can delete a team from your account at any time. To delete your account and data, email hello@lanethreads.com. We keep order records as long as needed for tax and accounting.

Cookies

We use a sign-in cookie to keep you logged in, and your browser's storage to save a team you haven't finished yet.

Contact

Questions about privacy? Email hello@lanethreads.com.